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Primary health care in Canada: understanding communication in healthcare system

Grant number: 22/08507-6
Support Opportunities:Scholarships abroad - Research Internship - Scientific Initiation
Effective date (Start): October 20, 2022
Effective date (End): February 19, 2023
Field of knowledge:Health Sciences - Collective Health - Public Health
Principal Investigator:Jaqueline Alcântara Marcelino da Silva
Grantee:Luana Viviani Borges
Supervisor: Kamila Premji
Host Institution: Centro de Ciências Biológicas e da Saúde (CCBS). Universidade Federal de São Carlos (UFSCAR). São Carlos , SP, Brazil
Research place: University of Ottawa (uOttawa), Canada  
Associated to the scholarship:21/12562-0 - Longitudinalidade do cuidado na Atenção Primária à Saúde à luz do sistema de referência e contrarreferência, BP.IC


Primary Health Care (PHC) is considered (co)organizer of care in the Health Care Network (RAS) and must be guided by universality, integrality, equity, longitudinality, first contact, family approach, and community focus. Aim: understanding strategies, policies, and programs to improve quality communication in healthcare services in Ottawa, Canada; and to analyze differences between Brazilian and Canadian healthcare systems to ensure longitudinality of care. Method: descriptive method will be used to gain insights and familiarity with documents and policy statements and investigation inasmuch as the information. We choose Ottawa (Ontario province) as the research field, with around 1,046,440 million people, important health programs clinics, centers, and teams. The research project will be developed in three phases: (1) Grey literature review; (2) Discussion with experts in health services; (3) learning active process, including clinical visits, attendance, and participation in meetings with the Research Community of Practice Group and Primary Care Research Workshop Series. Results: Comprehension of Canadian strategies to improve quality communication in healthcare services will help us to discuss data previously gathered in Brazil and to reflect on its feasibility in the Brazilian context. We hope that international exchange opens doors for further partnership between both universities and countries. (AU)

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