The influence of risk management in the reduction of recalls in Brazilian food chains

Abstract

Food supply chains are becoming increasingly complex and vulnerable to risks that can lead to product quality failures and consequently result in a recall incident. Product recalls have significant negative effects on companies and their chain partners, which can adversely affect company performance, reduce brand value, result in lost revenue and market share, and change consumer demand and pricing in the future market. Since recalls are usually the result of multiple incidents, it is necessary to use risk management in the supply chain in order to mitigate possible recall in the food industry. Studies focusing on recalls and risk management focus on mitigation and their impacts in the supply chain, but do not establish a relationship of how risk management can positively affect the decrease of incidents of recalls in the food industry. The objective of this research is to analyze how risk management can contribute to the reduction of failures that generate recalls in food industries. To do so, a systematic review of the literature will be carried out initially, followed by multiple case studies in food companies that have already carried out recall campaigns. For the analysis of data, a content analysis will be performed using the QDA miner software. At the end of this project, it is intended to define a set of risk management actions that allow the decrease of occurrence of recalls in the food supply chain. (AU)