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Impact of local contact between citizens and institutions: an exploratory study related to local health care services

Grant number: 14/26694-1
Support type:Scholarships in Brazil - Scientific Initiation
Effective date (Start): March 01, 2015
Effective date (End): February 28, 2017
Field of knowledge:Humanities - Sociology - Sociology of Health
Principal researcher:Sergio França Adorno de Abreu
Grantee:Hegle Mariano Silva Pereira
Home Institution: Faculdade de Filosofia, Letras e Ciências Humanas (FFLCH). Universidade de São Paulo (USP). São Paulo , SP, Brazil
Associated research grant:13/07923-7 - Center of the Study of Violence - NEV/USP, AP.CEPID

Abstract

This scientific initiation research will contribute for the gathering of information at field, (interviews and observation) and raising strategic information regarding the dynamics, the expectations, the characteristics of the 'citizen-public servant relationship', with special regard to the quality of the service delivery, institutional trust and legitimacy. It will focus the relations established in the local health services.

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